- Free Shipping on Orders Above ₹1499 | Supporting Women Artisans Across India
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Shipping & Delivery Policy
Last updated: 31-July-2026
At Vritii, every product is either handcrafted by one of our partner artisans or part of our in-house Vritii Originals line. Because of this, shipping timelines can vary slightly depending on the item — here’s everything you need to know.
1. Order Processing Time
- Orders are processed within 1–3 business days of order confirmation.
- Handmade and made-to-order items (e.g., certain resin art, embroidery, or crochet pieces) may require additional processing time of 2–5 business days, as these are crafted after your order is placed. This will be mentioned on the individual product page where applicable.
- Orders placed on Sundays or public holidays will begin processing the next business day.
2. Shipping Partners
We ship pan-India through Shiprocket, which partners with trusted courier services to ensure safe and timely delivery.
3. Delivery Timelines
- Metro cities: 3–6 business days after dispatch
- Non-metro / other locations: 5–9 business days after dispatch
- Remote or non-serviceable pin codes: Delivery may take longer, or in rare cases, may not be available. We will inform you if your pin code is non-serviceable at the time of order.
Please note: delivery timelines are estimates provided by our courier partners and may vary due to weather, regional disruptions, or courier delays beyond our control.
4. Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and the weight/dimensions of your order.
- Bulkier or fragile items (such as wall clocks or mirror art) may carry a higher shipping charge due to volumetric weight and additional packaging required for safe transit.
- We occasionally run free-shipping promotions above a minimum order value — any active offer will be shown at checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS/WhatsApp. You can use this to track your order in real time.
6. Multiple Items, Multiple Shipments
If your order includes products from different artisans or from Vritii Originals, items may be shipped separately and could arrive on different dates. You will receive a separate tracking link for each shipment.
7. Delayed or Lost Shipments
If your order hasn’t arrived within the estimated delivery window, please reach out to us at hello@vritii.com with your order number, and we’ll track it down with our courier partner.
8. Damaged Packages on Arrival
If your package appears damaged or tampered with upon delivery, please:
- Do not accept the package if visibly damaged, or
- If already accepted, record an unboxing video and photos immediately, and contact us within 48 hours at hello@vritii.com
This helps us process a replacement or refund quickly under our Return & Refund Policy.
Contact Us
For any shipping-related questions:
📧 hello@vritii.com | 🌐 vritii.com